Here's a laugh. I received this email two days ago.

For those who read my blog two postings ago, you would be glad to know that I completed the survey giving my honest opinion... and it wasn't pretty. Of course, I didn't give the lowest rating to every question, since that would make me look like a bitter customer influenced by rage.

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Dear KK,

Recently you e-mailed the eMachines Customer Care organization for technical support. As a part of our ongoing effort to constantly improve the quality of our technical support services, it is important for us to hear from you. eMachines has retained CareCall, Inc., a company that specializes in customer satisfaction measurement, to contact you and gather your feedback about your recent experience with our e-mail support. CareCall is currently collecting the opinions of eMachines e-mail support users via a web survey.

The purpose of this survey is to better understand the quality of your interactions and business relationship with eMachines. As part of this initiative, we invite you to be open and honest in sharing your experiences with eMachines. The information that you provide will be used solely by eMachines to improve their support. Please be assured that your answers will be kept confidential.

Your opinions are very important to us and will be used to help improve the quality of our services. Please take a few moments and share your thoughts. By clicking on the following link, you will be directed to the web survey.


Click here to share your feedback and opinions.

If the link does not work within your e-mail program, please copy and paste the following information into the address line of your web browser:

[URL LINK WAS HERE]

If this link does not work within your e-mail program, please copy and paste the link into the address line of your web browser.

This e-mail is not an avenue for technical support and requests for support will not be answered. Please direct any support questions back to the support channel you have been working with for assistance.

Thank you for your assistance in this process. We look forward to assisting you with your future needs.

If you do not wish to receive any future e-mails requesting participation in our surveys simply reply to this e-mail and type unsubscribe in the subject line.

Sincerely,

eMachines Customer Care